"Staff couldn't be nicer or more helpful. Position is great for the old town and the arena. Room was charming and lovely new bathroom. However, air conditioning wasn't working and street was very noisy at night so having the windows open wasn't really an option. ""this hotel is not only situated perfectly in the middle of verona but was a delight to stay in. the hotel which was a previously a palace owned by a wealthy family has all these corners and rooms with full of memorabilia, very charming. the hotel personnel specially were quite helpful and were ...""The location was perfect! Right in the downtown area! They had a cute little balcony to eat breakfast on. We were only there for 1 day, but overall the hotel was very clean. Our bathroom was dirty though. Since we are American, we don't use the bidet, but it just wasn't the nicest thing to w...""We booked this hotel for the final night of our honeymoon and we were not disappointed - it felt very special and luxurious. It is decorated in an old Venetian style but finished in a very clean and modern way. The room we had, had a mini kitchenette and dining area, so it felt like having a one ..."