Greet customers upon arrival; Engage in friendly conversation with customers; Equip customers with proper safety equipment; Instruct customers on zipline safety equipment and course safety; Gain trust of customers through expertise, personality, and professionalism; Lead group of 10-12 people safely through 3 hour zipline course; Hook customer safely to zipline course; Teach customers about surrounding area’s history, interesting facts, and company’s eco-friendly practices; Help customers overcome fear of heights through positive encouragement; Promote camaraderie among groups; May answer phone calls regarding schedule, general questions; Schedule groups using scheduling software; Maintain cleanliness of facilities inside and outside; May maintain premises, i.e. watering, staining, trail clean up, etc; Safely drive groups half of a mile up to the start of our course in a Polaris Ranger.
